Customer Testimonials

We take pride in our services and our work and our telecoms solutions are designed to be as simple and as efficient as possible!
Here are some of our superb and inspiring customer reviews from around the country.

We are a Dermatological practice with high call volumes. The past nine years we have been dealing with Telkom and continuously deteriorating service levels. We were moving to new premises and decided to upgrade our switchboard and telephone systems. I found South African Telecoms on the website and contacted them. I spoke to Mr Collin Williamson who listened to our requirements and assured that they will be able to assist. 

A quote was sent followed by a call to explain the quote. All our concerns and enquiries were dealt with immediately. Chris the technician was sent our to look at the existing system and also met with our electrician and project manager at our new premises. 

They dealt with Telkom on our behalf and also arranged our fibre line. The transition went well due to their continuous support and assistance from Sales, Technical and Admin. They are also cheaper than Telkom which is an added bonus. 

We will definitely recommend them due to the exceptional service we have received from the entire team.

Nereena Ramkisson, Doctor Ishaan Ramkisson – Durban

Thank you for getting everything working. Our lines are clearer than they have been in years.

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

I would like to take this opportunity to thank all all your staff for the good working relationship that I have experienced between South African Telecoms & Dr Brundyn’s Practice. Collin, I especially want to thank you for your patience and help over the last 12 years – it was a pleasure doing business with you.

Helene Butler, Doctor Lizelle Brundyn – Cape Town

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Henrihetta Jonck, Minimix Building Supplies – George

How would you rate the service which you received from your sales consultant? Fair (Lockdown delays our of our or your control).

How would you rate the service which you received from the technician who installed your services? Good

How would you rate your new telephone service, since it has been installed? Good

Would you recommend this service and our company, to other potential clients? YES (It is a big improvement on our previous set up).

Stephanus Terblanche, South Cape Reinforcing  – Mosselbay

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

David Burgess, Centurion Vineyard Christian Fellowship Church – Centution, Pretoria

How would you rate your order time duration, from date of application to installation? Good

How would you rate the service which you received from your sales consultant? Excellent (Provided excellent technical, and product information).

How would you rate the service which you received from the technician who installed your services? Excellent (Installation was quick and neat, the training was clear and simple).

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Any additional comments or special thanks for great service, that you would like to add? Thank you for the good services and quick delivery of the new telephone system.

Mia Kuhn, Exact Measurement & Control – Sasolburg

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent (Very helpful from start to finish).

How would you rate the service which you received from the technician who installed your services? Excellent (We had changes and the changes were made VERY promptly).

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES I only recommend people I have had 100% excellent service from and this is one of those companies/services.

Collin was an excellent person to work with. My brief was fairly complicated as I imagined that is is not often that phone IVR lines are used in this way, but he understood and made it happen the way he promised. Very good work.

Byron Marais, Wunderman Thompson – Johannesburg

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Any additional comments or special thanks for great service, that you would like to add? It is such a pleasure to be partnered with a Team and Company that understands urgency and efficiency.Thank you Collin, Theuns and Migael! Your commitment to service excellence is very much appreciated.

Nicola Hobson, Green Home (A division of Bidvest Paperplus) – Cape Town

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Any additional comments or special thanks for great service, that you would like to add? From my initial online query to the installation of the phone service, your service has been outstanding: prompt replies, frequent updates on the progress of the order and a quick and efficient processing of my order. The office staff remarked on the politeness and efficiency of the technician who did the installation. In today’s world of declining customer service, it has been a pleasure dealing with you.

Thank you again.

Jeffery Pooler, Mirage Home Improvement Products – Durban

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES. You may use us as a reference, and I will try get you some references as they come. 

Lee Hutchinson, Execumed SA – Cape Town

How would you rate your order time duration, from date of application to installation? Good

How would you rate the service which you received from your sales consultant? Good

How would you rate the service which you received from the technician who installed your services? Good

How would you rate your new telephone service, since it has been installed? Good

Would you recommend this service and our company, to other potential clients? YES Theuns thank you for being so helpful and attending to my fault reporting immediately.

Isabel Shulz, Doctor Louis Hofmeyer – Pretoria

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Henk Moolman – Johannesburg

How would you rate your order time duration, from date of application to installation? Good

How would you rate the service which you received from your sales consultant? Good

How would you rate the service which you received from the technician who installed your services? Good

How would you rate your new telephone service, since it has been installed? Good

Would you recommend this service and our company, to other potential clients? YES

Susan, Doctor Mariana Taljaard – George

How would you rate your order time duration, from date of application to installation? Good (Took a bit of time but was understandable because of the technicians being off during Covid).

How would you rate the service which you received from your sales consultant? Excellent (Collin did a good job in explaining the systems to me).

How would you rate the service which you received from the technician who installed your services? Excellent (Explained the telephone system very well).

How would you rate your new telephone service, since it has been installed? Not sure. (Have to use it for a while to comment – so far so good).

Would you recommend this service and our company, to other potential clients? YES (Prices are affordable).

Theuns was excellent with keeping me up to date when the installation could not take place during Covid. Really appreciate that I was not left in the dark, or that I had to phone through every second day to get a response.

Lyndelle, Prof Anton Schepers – Johannesburg

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? 1st Good, 2nd Excellent. (Considering Covid – all very good).

How would you rate your new telephone service, since it has been installed? Good Had power cuts and had to reset.. but all learning.

Would you recommend this service and our company, to other potential clients? YES

Give us a few weeks, Help desk was good and helpful.

Marinda, Kanuba Engineering – Johannesburg

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? N/A (Just one line for the moment).

How would you rate your new telephone service, since it has been installed? We only have a voice recording for now. Service of putting the voice recording on was excellent).

Would you recommend this service and our company, to other potential clients? Yes (Collin has been amazing from the get go).

Collin has been super helpful with all my queries during our planning of our new offices and organised the set up of our line for us in record time. He was also great in his advice on what telephone system to purchase. A very good impression overall, I am pleased to have South African Telecoms as a service provider.

Brenda Joao, Blue Horizon Licensing – Johannesburg

Dear Cherise,

I wanted to take the time to thank you for the service your company provided to ours.

We sincerely appreciate your customer service, how you’re always available to handle challenging issues, the excellent work you have demonstrated on every project, and the professional way you conduct business.

It’s a pleasure working with you!

Tendai Nguruve, 33 and Me Talent Agency – Johannesburg

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES Very impressed with the service received.

Cindy Bam, Cindy Bam Studios – Cape Town

How would you rate your order time duration, from date of application to installation? Good

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Jordache Samuel, Uniforms & Safety Gear – Durban

How would you rate your order time duration, from date of application to installation? Excellent

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Good

How would you rate your new telephone service, since it has been installed? Good

Would you recommend this service and our company, to other potential clients? YES

Rensu Nel – Johannesburg

How would you rate the service which you received from your sales consultant? Excellent

How would you rate the service which you received from the technician who installed your services? Excellent

How would you rate your new telephone service, since it has been installed? Excellent

Would you recommend this service and our company, to other potential clients? YES

Silvia Hinteregger – Johannesburg